Hilton Garden Inn Houston/Bush Intercontinental Airport
15400 John F. Kennedy Blvd, Near Crowley, W. E. "Bill" Park, Houston, TX 77032, United States
Rating
4.2
Price Level
$$
Rooms
182
Pets
No
from
$ 880.82
21
Jan
Hilton Garden Inn Houston/Bush Intercontinental Airport, Houston
Hilton Garden Inn Houston/Bush Intercontinental Airport
Offering a number of on-site facilities along with guestrooms featuring microwaves and refrigerators this hotel is minutes from Bush Intercontinental Airport and is surrounded by many major corporations. The Hilton Garden Inn Houston/Bush Intercontinental Airport is situated close to the corporate offices of Exxon Mobil Halliburton and Intec. Downtown Houston along with the Brown Convention Center and the Galleria Shopping Center are also only a short drive away. Guests at the Bush Intercontinental Airport Hilton Garden Inn can enjoy contemporary guestrooms furnished with high-speed internet and coffeemakers. The hotel also features on-site dining at the Great American Grill as well as an on-site convenience store.
Price & Availability
Select your room
1 King Bed ·
Room Only
Non Refundable
2 Queen Mobility Accessible W/Bathtub ·
Room Only
Non Refundable
2 Queen Mobility Accessible W/Rollin Shower ·
Room Only
Non Refundable
2 Queen Beds ·
Room Only
Non Refundable
1 King Premium Mobility Accessible W/Bathtub ·
Room Only
18% discount
Non Refundable
2 Queen Accessible Room With Bathtub ·
Room Only
18% discount
Non Refundable
2 Queen Accessible Room Roll In Shower ·
Room Only
18% discount
Non Refundable
Room, 1 King Bed, Accessible, Bathtub ·
Room Only · 1 King Bed
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Non Refundable
One King Bed ·
Room Only · 1 King Bed
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Non Refundable
Two Queens Beds ·
Room Only · 2 Queen Beds
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Non Refundable
Two Queen Beds, Accessible ·
Room Only · 2 Queen Beds
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Non Refundable
2 Queens Premium W/In-Room Drinks-Snacks ·
Room Only
Non Refundable
1 King Premium W/In-Room Drinks-Snacks ·
Room Only
Non Refundable
Room, Accessible ·
Room Only · 2 Queen Beds
Private sale
Non Refundable
Room, 1 King Bed (Drinks and Snacks) ·
Room Only · 1 King Bed
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Non Refundable
Room, 2 Queen Beds (Drinks and Snacks) ·
Room Only · 2 Queen Beds
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Non Refundable
1 King Bed ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
2 Queen Beds ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
2 Queen Mobility Accessible W/Bathtub ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
2 Queen Mobility Accessible W/Rollin Shower ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
1 King Premium W/In-Room Drinks-Snacks ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
2 Queens Premium W/In-Room Drinks-Snacks ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 13 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
385 reviews
5
222
4
198
3
107
2
55
1
53
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.5
Comfort 4.4
Neighborhood 4
Amenities 4.1
Condition 4.3
Quality 4.5
Recomendation 84.6%
“Eu viajo muito e sou um nível diamante com Hilton. Este hotel não fornece os serviços pagos, então o Hilton e este hotel não respondem aos problemas. Paguei pelo quarto premium com lanches/bebidas. Não havia nada no quarto (o hotel usa a desculpa do Covid) e ao tentar lidar com isso na recepção, essa pessoa estava sobrecarregada com outras coisas e não podia ajudar. Então, paguei por itens que nunca recebi. Além disso, como membro diamante, devo receber um crédito por comida/bebida no restaurante. Não recebi esse crédito. Aconselho viajantes de negócios a evitar este hotel. Atualizar: Escrevi uma revisão sobre serviços pagos e não recebidos e itens que deveriam ter sido fornecidos com base no status, mas não recebidos. Tentei entrar em contato com o hotel e passar pelo Hilton Honors, e ainda não recebi nenhum tipo de resposta direta (mais de 2 semanas). Em vez disso, este hotel opta por seguir o caminho que mostra que eles têm uma má gestão que evita os problemas e demonstra que não têm habilidades no atendimento ao cliente. Em vez de corrigir os problemas, a gerência responde à revisão fornecendo uma resposta pronta que carece de sinceridade ou cuidado. Esta edição é sobre serviços pagos, mas não recebidos. Portanto, talvez seja necessário fazer uma cobrança de fraude com a AMEX para escalar o problema. Como o hotel não me responde diretamente, parece que usar comentários on-line é a única maneira de contatá-los. Tentei corrigir esse problema diretamente e fazer isso da maneira certa, mas este hotel definitivamente mostra que eles não se importam com seus clientes e descartarão problemas.”
— David M
“Horrible stay! Rooms are definitely in need of refurbishment, carpets showing wear, tiles cracked and rust at the base of the door frames, bedding covers pilling, towels coarse and dingy. On top of this, we had no hot water! We told the front desk and asked for a new room but it was the entire hotel and they said they were working on it. We left for the day and came back and still no hot water, not even warm! Management was not consistently telling people about the hot water issue as they checked in either. Airlines were sending passengers due to cancellations, crews were arriving and many of them were not told of the issues on checkin. That’s another problem, the manager and the lady working in the evenings were HORRIBLY rude. We certainly will not be returning or recommending this hotel to anyone. However, huge shoutout to Will! He was amazing and certainly made our stay better with his great personality!”
— Patricia Hartzendorf
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