Occidental Costa Cancún
Boulevard Kukulcan, Km. 4, 5, Near Turtle Beach, Cancun, 77500, Mexico
Rating
4
Travelers Choice
2021
Price Level
$$$
房间
133
Pets
No
從
$ 2,084.07
19
Jan
Occidental Costa Cancún, Cancun
Occidental Costa Cancún
Price & Availability
Select your room
Double Room ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save (on select nights)
Non Refundable
Double ·
All Inclusive
13% 特價
Non Refundable
Standard Room ·
All Inclusive
19% 特價
Non Refundable
Double Room, Terrace ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save (on select nights)
Non Refundable
Double Bed ·
All Inclusive
8% 特價
Non Refundable
Double With Terrace ·
All Inclusive
13% 特價
Non Refundable
Preferred Rate
Doble ·
All Inclusive
Cancel free of charge before Sat, 21 Dec 2024
Preferred Rate
Doble con Terraza ·
All Inclusive
Cancel free of charge before Sat, 21 Dec 2024
2x2 interconnecting rooms ·
All Inclusive · 2 King Beds, 1 King Bed and 2 Double Beds
Book now and save (on select nights)
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
988 reviews
5
5367
4
2595
3
1124
2
561
1
528
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.2
Amenities 4
Condition 4.1
Recomendation 54.9%
“Was physically assaulted at the hotel by another guest. My hotel room was next to the lobby, so the cameras and staff were near. When I came out screaming for help, management told me not to cause a scene. How do you not cause a scene when someone came into my room and hit me while going through my items. When I asked the hotel to call the police, they said no because it would cause issues for the hotel and for myself. This is supposed to be a resort where, I am supposed to feel safe not threaten when asked for police to be called, I said I did not care what scene was made and if it would cause trouble for me. Police were called and a report was made, hotel night time management was were extremely rude about the situation and did not help. In the morning the new management team came and they were much more helpful but by then I was leaving and would never come back because of how poorly this situation was handled. I requested a refund and was not granted one and management was still not helpful. It's upsetting to think assaults on the property happen with no help from the management. WILL NOT BE RETURNING AND WILL NOT RECOMMEND DUE TO POOR MANAGEMENT.”
— Andrea Castillo
“The place is starting to fill up with people.
Food- Right now only 2 places are open to eat, the buffet and one other restaurant. If you want to eat in the restaurant for dinner you have to line-up to make a reservation at 6:30am every morning. The food quality is not bad. We had to add salt to every meal.
Pool- The pool is not heated and not very big.
Room- They are a little slow with cleaning rooms but they do a good job.
Service- The service is not bad, but they are understaffed so it's not 5 star service”
— mspalmtreeme
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