Phone Number 3055010558
DoubleTree by Hilton Orange County Airport
7 Hutton Centre Dr., Near Segerstrom Center for the Arts, Santa Ana, CA 92707-5794, United States
Rating
3.8
GreenLeader
2024
Price Level
$$
Rooms
167
Pets
No
20
Jan

DoubleTree by Hilton Orange County Airport, Santa Ana

DoubleTree by Hilton Orange County Airport

Situated in Orange County's South Coast Metro Business Center only one mile (1.6 km) from John Wayne International Airport this lakeside hotel offers comfortable guestrooms and first-rate amenities. Doubletree Club Orange County/Santa Ana features guestrooms and suites with spacious work areas wired high-speed internet access and alarm clocks with MP3 connectivity. Guests will appreciate Neutrogena toiletries mini-refrigerators and Wolfgang Puck coffee and tea service. A free shuttle service is available to the airport as well as destinations within a 4-mile (6 km) radius of the Santa Ana Doubletree Club. Guests can workout in the state-of-the-art fitness center go for a swim in the outdoor pool or be productive in the full-service business center. The hotel's Lakeside Bistro Restaurant features a comfortable lounge and outdoor seating with views of the lake. Lakeside Bistro serves breakfast lunch dinner and provides room service.

DoubleTree by Hilton Orange County Airport

Price & Availability

Overall

Good
3.8
974 reviews
5
430
4
316
3
200
2
112
1
144

Customers Review

Value 4.2
Location 4.3
Cleanliness 4.1
Comfort 4
Neighborhood 4.2
Amenities 3.2
Condition 3.9
Recomendation 81.3%
“First off, this is an older property and the pricing reflects this. Staff are very welcoming and professional. I recommend upgrading to a King Suite and enjoying the view from a higher floor. They are undergoing renovations to the parking lot, however their pricing for parking is less than other properties in the same area. Beds are very comfortable.”
— Michael M.
“I stay at a lot of hotels for work; often Hilton and double trees. This hotel is (by far) the worst I’ve stayed at. I will say one of the guys at the front desk was quite friendly. He gave me a good list of his favorite taco places in the area after hearing about the bad experience I had the night before. The water in the shower doesn’t shut all the way off. The air conditioner/heater makes a terrible noise after about two minutes of running. The curtains don’t close all the way. The light switch in the bathroom is caving in. The lamps provide very little light and there are no wall switches so you have to go to each one to turn them on/off. The door is hilariously loose and loud (see video). The couch (which I would never use anyway) is disgusting looking. The tv looks like it is from 2003. There was no do not disturb sign in my room; not that it mattered because I never saw any cleaning staff on my floor anyways. There are no snacks or drinks available to purchase at the front desk, nor is there a vending machine; even though the sign by the elevator directs you to the floor above or below for either drinks or snacks machine (guy at the front desk had no idea if there were any vending machines). I didn’t even bother with the restaurant, and I have no clue if there was breakfast available because the whole hotel just felt unsatisfactory, to say the least. It will be removed from my company’s list of available hotels to stay at. Apparently there is a parking fee??? I don’t think I paid one because of my Hilton member status but I would NEVER pay a hotel with this lack of quality extra money for parking. Also, to those talking about the building being old; some of the best hotels I’ve stayed at have been much older than this one. Proper maintenance, higher standards, and more frequent renovating goes a long way.”
— Tim Berkebile

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